The job holder will be responsible for supporting the business applications through incident management, change management, deployment management, end-user support, month-end support, GCC Management, applications, and database management services.
Directing and performing IT services to ensure the operation, performance, availability of the applications and database while complying to change management procedures.
Managing and performing the planning, analysis, design, development, installation, testing, modification, and evaluation of all applications, databases, and related client services and reporting.
Supporting and maintaining Information Technology (IT) business applications including third-party system vendor management.
Database and Application Administration.
Change Management Process.
Reporting, troubleshooting, and escalating system faults.
Conducting new system requirements and formulating solutions to existing problems.
Skills and Qualifications
Bachelor’s Degree in Computer Science or related field. A Master’s Degree will be an added advantage.
Proficient with programming languages and environments including SQL, C#, and. NET.
Sound technical knowledge of Business Applications Systems and ERP systems such as Oracle
Strong ability to apply analytical, problem solving, creative thinking, and design skills to a wide variety of business situations.
Strong analytical, interpersonal, and project skills.
5 years of experience managing, developing and supporting software applications.
Working knowledge of analytical reporting tools such as Microsoft Power BI.
Installation knowledge of Microsoft Office programs.
A team player with good communication skills and the ability to work with all staff.
High standards of ethics and values.
Ability to meet strict deadlines and to operate with minimum or no supervision.