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Job Description

  Our client in hospitality industry looking for an experienced restaurant supervisor to join our

team. In this role, you will be asked to perform a variety of managerial functions. This starts with

providing our guests with a consistently high-quality dining experience. To do this, you will need

to motivate our staff and demonstrate superior customer service skills.

 

As a supervisor, you will also help our team meet its standards for quality and profitability. This

will involve ensuring that all food health and safety requirements are met. Your job may also

require you to hire new staff, train them, and create schedules that reflect the dynamic needs of

the restaurant.

 

Responsibilities

  •  Assist in the hiring and training of new employees as well as the continuous training of existing staff
  • Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
  • Maintain high-quality food standards
  •  Oversee our kitchen staff’s compliance with all health code and sanitation requirements
  • Provide exceptional customer service and lead staff to do the same
  •  Respond to customer complaints quickly and resolve them effectively
  • Develop strategies for improving our customers’ dining experience
  • Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
  • Maintain inventory of all needed supplies
  •  Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
  • Manage the work schedules of our restaurant’s staff

 

Skills and Qualifications

  • Degree , Diploma or Certificate in hospitality its equivalent
  • Previous supervisory experience in the hospitality industry preferred
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • The physical ability to remain standing for long periods of time
  • Exceptional organizational, communication, and customer service skills
  • Strong managerial skills

Job Details

Level : Management level
Industry : Hospitality
Salary : Confidential
Experience : 5 Years
Applications : 2
Locality : Nairobi, Kenya
Eligibility : Diploma
Company : Kaziweza limite...
Posted By Kaziweza limite... / 26 Oct 2022

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