Job Description

POSITION – Operations Assistance ( In cleaning Services)

REPORTING TO; Operations Manager 

NO. OF POSITION: 1 Positions 


Duties & responsibilities

  • Supervise day to day operations in all cleaning services.  
  • Ensuring the cleaning is done according to the client’s instructions or standards.
  • Ensuring all the required materials / equipment’s required are available, make arrangement for the repairs and replacements 
  • Certify that equipment is safe to use and in good working condition
  • Plan, direct and allocate required resources and conduct stock management of consumables and spares
  • Staff duty allocation and inspection of work afterwards to ensure it is performed as per the set standards.
  • Supervise, train, guide, and ensure discipline of the staff to guarantee maximum client satisfaction. 
  • Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
  • Listen to client’s complaints, investigate, and correct any anomalies to reassure clients satisfaction.
  • The supervisor shall set up meetings and communicating relevant information to the staff.
  • Maintain enough supplies and inventory of cleaning products by making reorders when necessary
  • Ensuring there is safety in the work place, reporting incidents withing the timelines required and taking remedial action where necessary.
  • Conduct safety briefings and toolbox talks
  • Oversee all escalations and performance management developments
  • Make sure all employees follow company standards by constantly coaching and redirecting performance.
  • Participating in tendering process, conducting site surveys and giving reports 



  •  A Degree or Diploma in a recognized institution. 
  • At least 3 Years’ experience in cleaning services or hospitality industry 
  • Good experience / knowledge in proposal writing and tendering 
  • Good interrelation skills 
  • Experience in customer care. 
  • Computer skills 


Job Details

Level : Mid level
Industry : Business
Salary : Confidential
Experience : 3 Years
Applications : 7
Locality : Nairobi, Kenya
Eligibility : Bachelor
Company : Kaziweza limite...
Posted By Kaziweza limite... / 14 Sep 2021

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