Job Description

The jobholder is responsible for reviewing new customers’ accounts documentation to ensure completeness and compliance with KYC requirements prior to opening the new accounts on the system.



  • Timely opening of new customers’ accounts on the core banking system after proper vetting to confirm that the new account applications are KYC compliant.
  • Completing the account opening process for new accounts opened in branches through the short process.
  • Promptly and accurately attaching photos to the respective new accounts opened on the core banking system.
  • Accurately linking customers’ signatures and mandates to respective new accounts opened on the core banking system. 
  • Amending existing accounts’ details as per appropriately authorized customers’ instructions within the set TATs.
  • Ensuring adherence to Bank’s operating policies, procedures, and risk management guidelines.
  • Responding to inquiries/complaints/issues effectively and in a timely manner.
  • Performing other duties as may be assigned.


Skills and Qualifications

  • A Bachelor’s degree in a business-related degree
  • 1-year experience in banking
  • Computer /IT skills, including knowledge of Microsoft Office applications e.g. Word; Excel; PowerPoint, etc.
  • General knowledge in banking processes.Physical abilities.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills with the ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team. 
  • Excellent customer service skills with the ability to respond to inquiries or complaints effectively and timely. 
  • Ability to take initiative and prioritize tasks; good time-management, organization, problem-prevention, and problem-solving skills. 
  • Basic analytical ability with active listening skills. 
  • Ability to work accurately with close attention to detail; must have an eye for details, strong ability to scrutinize and examine.
  • Ability to maintain the confidentiality of sensitive information. 
  • Willingness to adapt to changing business needs and deadlines. 


Job Details

Level : Management level
Industry : Accounting
Salary : Confidential
Experience : None required
Applications : 13
Locality : Nairobi, Kenya
Eligibility : Bachelor
Company : Kaziweza limite...
Posted By Kaziweza limite... / 02 Aug 2021

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