To build and maintain business relationships with clients by providing prompt and accurate service so as to promote customers loyalty, ensure delivery of excellent customer service through accurate and fast processing of shipments, coordinate and communicate with other departments on client requests.
Forwarding and clearance
*Certificate of Origin
*KEBS/UNBS or whichever documents apply within the member states
- After documents are confirmed handover is to be done to the declaration /Operations field at the ICD team to follow up on the cargo manifest and movement sheet.
-Close file and forward for billing after confirming all costs are captured.
- Share invoice with the client if on credit term, for COD clients the pay before the truck is set to leave
Air Export Shipment
Updates to clients