Commercial account activation
Residential (SUD) accounts Management
Key Internal Contacts
Key External Contacts
|QUALIFICATIONS & EXPERIENCE|
The incumbent is required to have the following qualifications and experience level:
|SKILLS & ABILITIES|
The incumbent should have demonstrated the following competencies:
The incumbent is required to have the following behavioral competencies:
Effectively understands and sets priorities for daily/weekly tasks according to importance. Meets deadlines and display punctuality and agility in response to information sought by others.
Understands situation and/or problems by breaking it down into smaller pieces, or tracing the implications of the situations in a systematic way, making systematic comparisons of different feature or aspects and identifying casual relationships.
Focuses on meeting the needs of the customer. Maintains clear communication and conveys useful information to customers. Will engage with customers in a friendly and cheerful manner to ensure customer satisfaction. Takes personal responsibility for correcting customer-service problems.
Provides clear and understandable explanations of insights and ideas. Responds to others with courtesy, tact and effectiveness, while maintaining confidentiality at all times. Communicates with others both verbally and in writing in a clear, correct, concise, logical, and at an appropriate level and format. Actively listens to co-workers and responds in a suitable manner.
The incumbent is required to have the following functional competencies:
Knowledge of accounting theories and ability to apply them proficiently.
Ability to understand financial procedures and policies and apply them consistently without deviations.
Ability to use all systems used by the Company for financial analyses and reports.
Displays transparency and ethical behaviours when dealing with financial activities within the department.
The incumbent is required to demonstrate the following personality attributes: