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Position:              BARBER PARLOUR MANAGER -LADY (FOR LEADING BARBER PARLOUR OUTLETS)

Employer:            A LEADING BARBER PARLOUR MAINLY SERVING MALE CLIENTS AND PROVIDES PEDICURE, MANICURE AND MASSAGE SERVICES

Ref No:                 SGK-BPM_LADY-03-2021

Industry:              BEAUTY SECTOR

Job Category:     MANAGEMENT

Town:   NAIROBI

Country:               KENYA

Date Posted:      05/03/21

Deadline:             19/03/21

Requirements:   MINIMUM OF KCSE LEVEL OF EDUCATION. BARBER PARLOUR MANAGER IS TO OFFER EFFECTIVE MANAGEMENT TO ENSURE QUALITY SERVICE AT ALL TIMES, GREAT CUSTOMER EXPERIENCE AS WELL AS A HAPPY TEAM.

Experience:        MINIMUM OF 3 YEARS EXPERIENCE IN MANAGING A SIMILAR ENTERPRISE. HANDS-ON EXPERIENCE WITH GREAT CUSTOMER SERVICE.

Salary:   KSHS. 35,000 - 40,000 PLUS PERFORMANCE BASED INCENTIVES

Duties:                  SHE WILL PERFORM THE FOLLOWING DUTIES:- EFFECTIVELY MANAGE THE CUSTOMER CARE AND RECEPTION DESK. MINIMIZE CUSTOMER COMPLAINTS BY PROFESSIONALLY HANDLING ALL CLIENTS ISSUES EFFECTIVELY. UNDERSTAND THE USE OF EACH PRODUCT USED AT THE PARLOUR AND HOW LONG IT SHOULD LAST. MANAGE A TEAM OF STAFF AND EFFECTIVELY ENSURE MAXIMUM PRODUCTIVITY OF EACH STAFF. UNDERSTAND EACH STAFF JD AND SCOPE OF WORK INCLUDING STEPS TAKEN IN EVERY SERVICE RENDERED. ENSURE THE CORRECT STOCK OF CLEAN TOWELS ARE AVAILABLE AND MAINTAINED DAILY AND DIRTY ONES ARE DISPATCHED FOR CLEANING WITH MINIMAL DELAY. HANDLE ANY STAFF INDISCIPLINE WITHIN THE TEAM EFFECTIVELY. MAINTAIN THE GENERAL CLEANLINESS OF THE ENTIRE PARLOUR TO THE HIGHEST POSSIBLE STANDARDS. EFFECTIVELY HANDLE ALL CASH AND ENSURE PAYMENTS ARE MADE THROUGH MPESA AND VISA ONLY. MAINTAIN A MINIMUM AMOUNT OF PETTY CASH FOR EMERGENCIES. PRODUCE BRIEF DAILY REPORTS TO THE MANAGEMENT. KEEP A FREQUENT KEEN EYE ON MASSAGE SERVICE FOR PROFESSIONALISM PURPOSE

Job Details

Level : Management level
Industry : Business
Salary : Ksh 30,000 - 45,000
Experience : 3 Years
Applications : 6
Locality : Nairobi, Kenya
Eligibility : Highschool
Company : Skills geograph...
Posted By Skills geograph... / 01 Apr 2021

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