Job Summary

A Transport and Logistics firm is seeking for a result driven Business Development Executive to develop long-term relationships with customers, achieve financial growth by developing existing customers, acquiring new business and regaining the inactive and stopped customers.

Job Description

• Ensure a high-level hands on approach in relation to all aspects of the service including operations, sales, customer services, credit/collections and cost.
• Manage and improve customer retention
• Continuously monitor and provide management with regular feedback about market trends
• Constantly create revenue generating channels from cross selling and upselling streams
• Analyse customers performance to increase growth and production
• Analyse customers’ problems and find solutions to regain them
• Generate new leads and prospect clients
• Plan sales visits ( daily / weekly)
• Monitor overall sales activities, revenue performance, visitations, potential assessment, and prospecting
• Grow existing customers and migrate them into higher value tiers
• Ensure the integrity and accuracy of data updated in the CRM system
• Create and update regularly a prospect plan to know where to focus to gain new clients
• Ensure having valid customer contracts and ensure they are renewed on time
• Build Brand Awareness

Minimum Requirements

• Bachelor’s degree in related field
• Minimum of 3 years’ experience within a commercial role
• Proven track record.
• Excellent knowledge of Freight
• Logistics Industry experience is an added advantage
• Experience in presentation and negotiation of business solutions 
• Valid driver’s license and own reliable transport

Skills & Competencies

• Excellent communication and negotiation skills
• Business acumen with a problem-solving attitude and creative thinking
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Interpersonal Skills
• Good organization and planning skills
• Ability to deliver excellent customer experience
• Integrity

|Full Time| KES Confidential

Deadline for submission of application is 22nd February 2021