He/she shall be working as floor Manager in various dining sections in our restaurant, ensuring good customer service for every table. He/she will be assisted by senior Servers in serving customers. Work in coordination with a Marketing agency .He/she will also be responsible for managing bar operations, opening & closing duties, hygiene & Sales accounting. 

Qualification & Experience required

  • Graduate in Hotel Management from reputed University preferable
  • Fluency in English
  • Hands on expertise in MS Office
  • Minimum 8 years of experience in Restaurant segment
  • Bartending experience is MUST
  • Knowledge on Wine is an added advantage.
  • Must be a Ugandan Citizen or willing to relocate to Uganda.

Role Responsibilities

  • Manage all communication with employees before and after conferences and finalize all deals in the company.
  • Prepare reports to track performance of employees to enhance efficient evaluation.
  • Administer all problems of employees and invite everyone for table discussion.
  • Prepare semi-monthly salary slips for staff members working in company.
  • Monitor work and maintain an efficient rapport between floor employees and directors’ board.
  • Assist Educational Programs Manager to improve pattern of new educational institutes and coaching centers.
  • Assist employees to monitor birthday party celebrations and finalize budgets for the same.
  • Provide backup to trainees by offering excellent teaching and guidance.
  • Coordinate with supervisors and ensure compliance with the company to activate several systems like Softscape.
  • Investigate all issues on the floor and assist to resolve all mistakes for the management team and working staff.
  • Analyze and identify growth for all projects at workstations and ensure high quality service.
  • Attend recruitment drive campaigns to enhance the production process in a unique way.
  • Maintain an efficient standard operating system for the company and evaluate the same.
  • Determine personal objectives and ensure achievement of target to ensure high quality service and products for better performance.
  • Prepare and maintain archive and other devices for providing benefits to customers.
  • Assist potential customers and maintain efficient relationships with prior customers.
  • Coordinate with corporate leaders to lead the team for working perfectly.

Job Details

Level : Management level
Industry : Hospitality
Salary : Confidential
Experience : 8 Years
Applications : 0
Locality : Kampala, Uganda
Eligibility : Bachelor
Company : CDL
Posted By CDL / 14 Dec 2020

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